Natural Products Terms and Conditions

Welcome to Ekta Forest! These Terms and Conditions govern your use of our website, products, and services. By accessing our site and purchasing our natural products, you agree to comply with these terms. Please read them carefully. If you disagree with any part of these terms, you should refrain from using our services.

1. General Information

Ekta Forest provides high-quality natural products such as A2 Ghee, Wood Pressed Oils, Mango Pulp, Farm Honey, and more. Our offerings are curated from organically grown and sustainably sourced ingredients to promote healthy living. We also specialise in tree trading, contributing to a greener environment.

2. Ordering and Payments

All orders placed on our website are subject to availability and acceptance. We reserve the right to refuse or cancel orders for any reason, including stock limitations or inaccuracies in product information. Payments are processed securely, and by placing an order, you agree to provide accurate billing and delivery information.

3. Product Descriptions

We strive to ensure that the product descriptions and images on our website are accurate. However, slight variations may occur due to natural factors, especially for products like honey or mango pulp. We recommend reading product details carefully before making a purchase.

4. Delivery and Shipping

Ekta Forest aims to deliver your orders promptly. Delivery timelines depend on your location and availability of the product. While we ensure safe packaging, we are not liable for delays caused by courier services or unforeseen circumstances beyond our control.

5. Returns and Refunds

We prioritise customer satisfaction and handle return or refund requests on a case-by-case basis. If you receive a damaged or incorrect product, notify us within 48 hours of delivery at contact@ektaforest.com. Refunds or replacements will be provided only after reviewing the issue and confirming eligibility.

6. Privacy Policy

Your personal information, including contact details and payment information, will be used solely to process your order. Ekta Forest values your privacy and ensures that your data will not be shared with third parties except as necessary for processing your order.

7. Intellectual Property

All content on this website, including text, images, and logos, is the intellectual property of Ekta Forest. You may not use or reproduce any part of this website without prior written permission from us.

8. Amendments to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted on the website. Continued use of the site constitutes your acceptance of the updated terms.

9. Contact Information

For any queries or concerns regarding these Terms and Conditions, feel free to contact us:

• Brand: Ekta Forest
• Email: contact@ektaforest.com
• Phone: +91 87992 20930
• Address: 503, Yash Aqua, Nr Vijay Cross Roads, Navrangpura, Ahmedabad, Gujarat, India - 380009

Thank you for choosing Ekta Forest for your natural and organic needs. We look forward to serving you with integrity and care!

Last updated on May 30 2024

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean IEKTA FOREST PRODUCTS LLP, whose registered/operational office is 503, YASH AQUA, NR VIJAY CROSS ROADS, NAVRANGPURA Ahmedabad GUJARAT 380009. "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

• The content of the pages of this website is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
• Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
• From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
• You may not create a link to our website from another website or document without IEKTA FOREST PRODUCTS LLP’s prior written consent.
• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
• We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time